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Event Setup

Configure your event parameters and customize your monitoring settings

1
Basic Info
2
Tracking Options
3
Alert Settings
4
Integrations

Basic Event Information

people partying with confetti

Why Set Up Event Monitoring?

  • Real-time insights into attendee sentiment
  • Identify and address issues before they escalate
  • Improve attendee experience in real-time
  • Collect valuable feedback for future events

Setup Completion

Step 1 of 4 completed

Complete all steps to activate your event monitoring dashboard.

Event Preview

Event Details

Name: Untitled Event

Date: Not set

Venue: Not set

Attendees: Not set

Sentiment Tracking

Complete step 2 to configure

Alert Settings

Complete step 3 to configure

Sentiment Tracking Setup

Configure what sentiments and keywords to monitor during your event

Basic Info
2
Tracking Options
3
Alert Settings
4
Integrations

Sentiment Tracking Preferences

70%

Only track feedback above this positivity score

30%

Track feedback below this positivity score as negative

How often should the system analyze incoming feedback

Keywords Monitoring

Experience Issues

overcrowded waiting long lines can't see

Technical Issues

not working broken glitch error

Rank the issue categories by importance for your event

1 Technical Issues
2 Overcrowding Issues
3 Service Complaints
A man in a black suit loosening his tie

Why Track Sentiments?

  • Detect emerging issues in real-time
  • Understand attendee experiences
  • Prioritize response to critical issues
  • Improve future events with data insights

Setup Completion

Step 2 of 4 completed

Configure alert settings next to determine how you'll be notified of critical issues.

Sentiment Analysis Model

Language Support

Hold Ctrl/Cmd to select multiple

Alert Configuration

Define how you want to be notified about critical sentiment changes

Basic Info
Tracking Options
3
Alert Settings
4
Integrations

Alert Severity Levels

Critical Alerts

Warning Alerts

Info Alerts

Notification Methods

Send to mobile app

+1 (555) 123-4567

To the event team

Alert Recipients

JD

John Doe (Primary)

john.doe@example.com

JS

Jane Smith (Technical)

jane.smith@example.com

Alert Response Plans

Pre-define response plans for common issues to help your team react quickly.

Technical Failure Response

Prepare your team to respond to technical failures during the event

Overcrowding Management

Steps to address overcrowding issues reported by attendees

person standing near the stairs

Alert Best Practices

  • Set appropriate thresholds to avoid alert fatigue
  • Assign specific team members to each alert level
  • Use multiple notification methods for critical issues
  • Create predefined response plans before the event

Setup Completion

Step 3 of 4 completed

One more step to set up platform integrations and data sources.

Alert Preview

Critical Alert

Sample

Technical Issue Detected: Multiple reports of "app crash" in the last 5 minutes.

Sent to: Primary, Technical Team Response Plan →

Warning Alert

Sample

Negative Sentiment Rising: 25% of recent mentions include "waiting" or "lines".

Sent to: Primary Response Plan →
Last saved: 2 minutes ago

Integration Settings

Connect your data sources for comprehensive sentiment monitoring

Basic Info
Tracking Options
Alert Settings
4
Integrations

Social Media Platforms

Twitter
Connected
@eventorganizer
|
Instagram
LinkedIn
Connected
Event Organizer, Inc.
|

Direct Feedback Sources

In-App Surveys

Collect feedback within your event app

EventApp SDK installed
Active

Web Surveys

Post-event feedback collection

Review Forms

Collect event ratings and reviews

Data Export & Reporting

Reporting Intervals

How often to generate reports

Export Formats

Available data formats

woman holding white mug while standing

Why Connect Multiple Sources?

  • Get a 360° view of attendee sentiment
  • Capture both public and private feedback
  • Compare feedback across different channels
  • Increase sample size for more accurate analysis

Setup Completion

Step 4 of 4 completed

You've completed all setup steps! Review your settings and launch your event monitoring.

Team Access

Manage who can view and work with your event data

JD

John Doe

Admin

JS

Jane Smith

Analyst

Team Management

Assign roles and permissions to your event monitoring team

Team Members

User Role Access Level Status Actions
JD
John Doe
john.doe@example.com
Event Administrator
Full Access
Active
JS
Jane Smith
jane.smith@example.com
Technical Support
Technical Issues Only
Active
AW
Alice Williams
alice.w@example.com
Sentiment Analyst
View Reports Only
Pending

Role Configuration

Event Administrator

Full access to all dashboard features and settings

Manage team members
Configure all settings
Access all reports and data
Receive all alert types

Technical Support

Access to technical issue monitoring and alerts

View technical issue reports
Receive technical alerts
Update response status
Manage team members

Sentiment Analyst

View and analyze sentiment reports and trends

View sentiment reports
Export analytics data
Modify tracking settings
Manage integrations

Viewer

Read-only access to dashboard data

View dashboard
View reports
Modify any settings
Receive alerts

Invite Team Member

people sitting down near table with assorted laptop computers

Team Management Tips

  • Assign specific roles based on expertise
  • Limit admin access to necessary personnel
  • Define clear responsibilities for each role
  • Set up proper alert routing by role

Recent Activity

JD

John Doe added Jane Smith

2 hours ago

JD

John Doe modified Technical Support role

Yesterday at 15:30

JS

Jane Smith updated her profile

Yesterday at 10:15

Permission Policies

Two-factor authentication
Session timeout (4 hours)
IP restrictions

Reporting & Analytics

View and customize sentiment analysis reports for your event

Sentiment Overview

Overall Sentiment

78%
Positive
↑ 5% from previous

Total Mentions

1,453
↑ 12% from previous

Issue Detection

23
↓ 8% from previous
Sentiment Trend Chart
Positive
Neutral
Negative

Top Positive Topics

Event organization 42%
Speaker quality 37%
Networking opportunities 31%

Top Issues

Registration delays 18%
Wi-Fi connectivity 12%
Audio quality 9%

Feedback Sources

Twitter 548 mentions
Instagram 325 mentions
In-App Surveys 417 responses
Post-Event Surveys 163 responses

Recent Mentions

TW
@techuser
Twitter • 45 min ago
Positive

The keynote speaker was amazing! So many insights about AI trends. Definitely worth attending this event. #AIEventSuccess

IG
@eventgoer
Instagram • 2 hours ago
Negative

Waiting in line for 30+ minutes to register. This is not what I expected from a premium tech event. Please improve the check-in process!

SV
Anonymous
In-App Survey • 3 hours ago
Neutral

The networking session was well organized, but it would be better with more structured introductions between participants.

person holding pencil near laptop computer

Why Monitor Sentiment?

  • Address issues before they escalate
  • Improve attendee experience in real-time
  • Gain insights for future events
  • Quantify success with measurable data

Report Scheduling

john.doe@example.com
jane.smith@example.com

Quick Filters

78%
14%
8%